Explore the Jorvik Group
Explore the Jorvik Group
By using Blue Assist cards or the mobile phone app, you can communicate your needs to staff and make sure you have the best possible experience at JORVIK.
This simple way of asking for assistance can help people who might have difficulty communicating:
This very special system is designed to help anyone who has difficulty communicating no matter what the cause, to find a way of asking for help, or making a request when out and about. If you have problems speaking, or suffer anxiety that makes it hard to speak, or you do not remember things well Blue Assist can help. Blue Assist cards and free phone app can be used to do the talking if you find it hard. To obtain free cards or download the mobile phone app visit www.blueassist.org.uk
How it Works
Before going out, you can complete a Blue Assist card with your question or request. You can carry blank cards with you to write on at any time. If you find writing difficult, someone will do it for you and they can also draw a picture to help you remember what the card is for.
Alternatively, if you are happy talking to a staff member but may not be easily recognised as needing assistance, the message ‘please can you help’ can be used. Just show the card to a member of staff who will assist you as soon as they are able.
All our staff will recognise the card and will be happy to help you.
They will:
Blue Assist is here to make your visit easier. For more information visit www.blueassist.org.uk